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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Frequently Asked Questions
Where is my order made?
Every FOMOGOI piece is printed on demand right here in Australia by our print partner, then shipped to you.
How long until it arrives?
Because each item is made to order, allow a few business days for printing, plus delivery time within Australia — quick, since we print locally. You'll get tracking once it ships.
What's your sizing like?
We print on premium AS Colour blanks with a relaxed unisex fit. Check the size guide on each product page — if you're between sizes or want it oversized, size up.
Do you accept returns or exchanges?
As each item is made to order, we don't accept change-of-mind returns. If your item arrives faulty, damaged, or misprinted, email us within 14 days with a photo and your order number and we'll make it right.
How should I care for it?
Wash cold, inside out, and hang to dry. Don't iron directly on the print. Treated right, your gear will last for years.
Is your packaging eco-friendly?
Yes — every order ships in home-compostable, plant-based satchels.